Location: Witsieshoek Mountain Lodge, Northern Drakensberg
Job Type: Full-Time, live-in
We need an experienced Food & Beverage Manager to lead our food & beverage operations at Witsieshoek, a rural mountain lodge, catering to hikers. As the Food & Beverage Manager, you will play a pivotal role in creating a great dining experience while ensuring a high-quality of food and beverage service.
- Oversee all aspects of food and beverage operations, including the restaurant and bar.
- Design and curate menus that cater to the lodge’s target audience, incorporating seasonal and locally sourced ingredients.
- Manage inventory, order goods, and maintain cost-effective purchasing practices.
- Conduct regular stock takes before placing orders and obtain management approval for high-value orders.
- Ensure food and beverage service standards are consistently met and exceeded.
Team Leadership and Development:
- Lead, recruit, train, and motivate a talented kitchen and service staff team.
- Foster a collaborative and high-performance work environment.
- Emphasize teamwork, excellence, and guest satisfaction.
- Maintain compliance with health and safety regulations, ensuring a safe and clean kitchen and dining area.
- Enforce adherence to food safety standards and quality control measures.
- Handle customer feedback and complaints promptly and professionally.
- Assume responsibility for budgeting, cost control, and monitoring expenses. This includes both management of the process as well as capturing information into the Property Management System.
- Work to maximize revenue, profit margins, and overall profitability in F&B operations.
- Stay updated with culinary trends and create innovative menu offerings to enhance guest experiences.
- Collaborate with the lodge management team to develop pricing strategies for food and beverages.
- Proven experience in food and beverage management, preferably in a remote or rural setting.
- Strong leadership and team management skills.
- Culinary and menu planning expertise.
- Knowledge of F&B cost control and inventory management.
- Excellent communication and customer service skills.
- Familiarity with health and safety regulations and food handling practices.
- This position requires flexible working hours, including weekends and holidays, to accommodate lodge guests.
- Candidates with a passion for culinary excellence, creative menu development, and a flair for hospitality will be highly regarded.
If you are an experienced Food & Beverage Manager with a passion for food and meet the qualifications for this role, please submit your resume and a cover letter to IWantToWork@Witsieshoek.co.za detailing your relevant experience. We look forward to welcoming a dedicated Food & Beverage Manager to our team, dedicated to creating memorable experiences for our lodge guests in the heart of the mountains.